Level 2 Certificate in Business Administration Knowledge
There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.
Level 2 Certificate in Care Planning
Care workers play a key role in ensuring their residents/patients are treated with a friendly and caring approach. Care workers have the ability to relate to people from a variety of backgrounds. After an investigation from the Care Quality Commission revealed that 424 out of 1,357 services in England are rated ‘inadequate’, the need for high quality trained care workers has never been greater
Level 2 Certificate in Caring for Children and Young People
All children and young people deserve to be safe and well cared for within a safe and protective family. However, unfortunately this is not always the case. With over 50,000 children identified as needing protection from abuse in the UK, it is important that those working in the care sector understand the risks of abusive and exploitative behaviour that some children experience. Knowing what...
Level 2 Certificate in Customer Service
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.
Level 2 Certificate in End of Life Care
By 2040, the number of people aged over 64 in Britain is expected to grow from 9.5 million to 15 million. The population is aging, meaning more people will live with serious chronic illness and need end of life care. The problems faced and support needed by people nearing the end of life is wide-ranging and a good understanding of pain management, support and...
Level 2 Certificate in Equality and Diversity
Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to ensure discrimination is eradicated and expectations of equality are met. A good understanding of the wide-ranging legislation is essential in creating a workplace that is centred on fairness, dignity and respect
Level 2 Certificate in Falls Prevention Awareness
The purpose of this qualification is to increase learners’ awareness and understanding of falls and their prevention which will allow them to progress into, or within, employment in healthcare or social care settings.
The objective of the qualification is to allow learner’s to gain knowledge and understanding of:
• the impact and consequences of a fall
• risks and hazards which contribute to falls
• reducing the risk...
Level 2 Certificate in the Principles of Dementia Care
Dementia affects around 820,000 people in the UK. This figure is likely to rise to one million by 2025 and two million by 2051. It is one of the main causes of disability in later life and with research being desperately underfunded, it costs the UK over £26 billion a year. Understanding dementia and the person-centred care that is required is fundamental to high...
Level 2 Certificate in Understanding Autism
Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them. There are around 700,000 people in the UK with autism – more than 1 in every 100. Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some of the essential skills needed when working in mental health.
Level 2 Certificate in Understanding Behaviour That Challenges
The CACHE Level 2 Certificate in Understanding Behaviour That Challenges qualification aim is designed to increase learners’ awareness and understanding of behaviour that challenges and its effects.
By completing the qualification, learners will develop in-depth knowledge of behaviour that challenges which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector. It could be useful to learners working...
Level 2 Certificate in Understanding Safeguarding and Prevent
The purpose of this qualification is to increase the learner’s knowledge and awareness of the Prevent Duty and safeguarding, including online safety.
By completing the qualification, learners will develop knowledge of safeguarding in an environment where they have a duty of care.
Level 2 Certificate in Understanding the Safe Handling of Medication
Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe consequences, including death. Having good up-to-date knowledge of the safe handling of medicines is essential for anyone working with medication.
Level 2 Certificate in Working with Individuals with Learning Disabilities
Around 1.5 million people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult than others to describe their symptoms, a good knowledge of legislation and the healthcare system, as well as an understanding of signs and symptoms of various conditions, is essential for anyone working with individuals with learning disabilities