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Jackie Denyer View Profile
Jackie Denyer

Managing Director

Jackie Denyer

Managing Director

Jackie has a background of working at the Training & Enterprise Council, Learning & Skills Council, Business Link, SEEDA and Surrey County Council and is a qualified Project Manager. She leads with the business management, marketing and bids for the various funding streams we have access to. Working closely with clients, key stakeholders and partners, Jackie brings the latest developments and funding opportunities to all of our clients.

j.denyer@protrain-solutions.co.uk

John O’Sullivan View Profile
John O’Sullivan

Non-Executive Director

John O’Sullivan

Non-Executive Director

John has held several senior position within the UK retail business, almost entirely within the Sainsbury’s organisation.

Following retirement from corporate life become MD of his own company spending several years in the Financial services sector in derivative trading & training.

j.osullivan@protrain-solutions.co.uk

Sharon Lock View Profile
Sharon Lock

Director

Sharon Lock

Director

With responsibility for the full curriculum and training programme within Professional Training Solutions, as well as quality and working with our awarding bodies and clients, Sharon is a qualified and experienced tutor and trainer as well as an Early Years Professional. Sharon writes and designs all our programmes ensuring they are of the highest quality, something we pride ourselves in.

s.lock@protrain-solutions.co.uk

Neil Hardie View Profile
Neil Hardie

Director

Neil Hardie

Director

With over 25 years of successfully managing small businesses, Neil oversees the finance & IT of Professional Training Solutions ensuring the business remains efficient & profitable. Managing the complexities of government funding is a real challenge, and one we embrace whilst trying to meet the needs of our clients. Neil has also overseen the implementation of a range of new systems & processes over the last few years as we evolve with technological change.

n.hardie@protrain-solutions.co.uk

Dee Hughes View Profile
Dee Hughes

HR Executive/EA to MD

Dee Hughes

HR Executive/EA to MD

Dee brings extensive experience as an EA/Office Manager, having worked extensively in the legal sector. She provides executive support to the Managing Director.  Additionally, Dee oversees the HR provision at PTS, managing HR-related tasks and ensuring compliance with company policies.

With a proven track record in managing complex executive diaries, coordinating travel, and managing HR functionality.

d.hughes@protrain-solutions.co.uk

Alex Collins View Profile
Alex Collins

Bookkeeper

Alex Collins

Bookkeeper

5Alex is our bookkeeper with responsibility of managing the day-day accounts for the business, to ensure everything is both accurate and recorded. Alex is currently studying for his chartered accountancy exam.

accounts@protrain-solutions.co.uk

Zoe Rolfe View Profile
Zoe Rolfe

Childcare Programme Manager

Zoe Rolfe

Childcare Programme Manager

Zoe brings over three decades of expertise in Early Years, starting with her accreditation as a Qualified Nursery Nurse. Over the years, she’s held various positions, progressing from a nursery nurse to a Director & Operations Manager. Her extensive experience includes managing acquisitions and inaugurating nursery settings. Zoe has also overseen an Internal Cache registered Training team, ensuring the delivery of top-tier Level 2 and 3 childcare qualifications and Continuous Professional Development (CPD). She serves as a guiding force for apprenticeship pathways, fostering their success in the field.

Chantelle Byng View Profile
Chantelle Byng

Health & Social Care Programme Manager

Chantelle Byng

Health & Social Care Programme Manager

Chantelle has over 25 years of experience in Health & Social Care, both hands-on and within the training and Apprenticeship sector and she is a qualified and experienced Trainer, Assessor, IQA and Apprenticeship Manager. Chantelle is responsible for overseeing the Health & Social Care team, whilst supporting employers and learners to succeed in their learning journey.

c.byng@protrain-solutions.co.uk

Amanda Main View Profile
Amanda Main

Functional Skills & Business Programme Manager

Amanda Main

Functional Skills & Business Programme Manager

As a qualified teacher and English and Maths GCSE Tutor, Amanda is a key member of our team ensuring our learners have the required literacy, numeracy and ICT skills for them to do their jobs, as well as meeting the requirements of the Apprenticeship programmes for functional skills.

a.main@protrain-solutions.co.uk

Sam Cary View Profile
Sam Cary

MIS Enrolment Manager

Sam Cary

MIS Enrolment Manager

Sam works closely with all departments across PTS to ensure compliance in all areas. She works closely with Gary in MIS Management and her day-to-day tasks include; carrying out audits, maintaining our funding records and ensuring compliance for all apprentices and employers.

Emon Ambia View Profile
Emon Ambia

Data & compliance Coordinator

Emon Ambia

Data & compliance Coordinator

Emon is responsible for developing reports for various teams within PTS and supports with reconciliation. Previously, Emon worked for several training providers and FE Colleges and has gained a wealth of knowledge and experience in the sector relating to funding and compliance across multiple streams.

e.ambia@protrain-solutions.co.uk

Sabbir Meah View Profile
Sabbir Meah

Data & Compliance Team Leader

Sabbir Meah

Data & Compliance Team Leader

Sabbir joined Professional Training Solutions as our Data & Compliance Team Leader. Sabbir is responsible for producing reports, monitoring, and evaluating learner and employer surveys, whilst supporting Business Admin with day-to-day tasks.

 

s.meah@protrain-solutions.co.uk

Nathan Smith View Profile
Nathan Smith

Examinations & Bookings Administrator

Nathan Smith

Examinations & Bookings Administrator

Nathan is the Examinations & Bookings administrator here at Professional Training Solutions. Nathan is responsible for the management of the examinations entry and preparation process along with the management of examinations results, as well as the day-to-day running of the office.

Nathan has worked in the education sector for the past 5 years as a Business Support Assistant and brings excellent knowledge and skills to the role here at Professional Training Solutions.

Tamsin Yates View Profile
Tamsin Yates

Recruitment & Enrolment Officer

Tamsin Yates

Recruitment & Enrolment Officer

Tamsin is the first point of contact for employers looking to recruit and candidates looking to enrol onto an apprenticeship with Professional Training Solutions. She offers the information, advice and guidance for all apprenticeships and then guides the learner through the onboarding process. All whilst upholding the highest level of accuracy and compliance for paperwork.

Tamsin’s previous experience in educational admissions means she has worked in both the recruitment and enrolment sectors allowing her to bring her expertise across the board to her role here at PTS.

t.yates@protrain-solutions.co.uk

Carly Wood View Profile
Carly Wood

Enrolment Officer

Carly Wood

Enrolment Officer

“Carly is the first point of contact for candidates looking to enrol onto a training course with Professional Training Solutions. She offers the information, advice and guidance for the relevant course and then takes them through the onboarding process. All whilst upholding the highest level of accuracy and compliance for paperwork.”

c.wood@protrain-solutions.co.uk

Sam Harpham View Profile
Sam Harpham

Junior Data Analyst

Sam Harpham

Junior Data Analyst

“Sam is working as a Junior Data Analyst while completing his Data Technician Apprenticeship with PTS. He’s working with the data and compliance team to help clean data and produce reports for the rest of the company. He’s looking forward to completing his Apprenticeship”

Millie Smetham View Profile
Millie Smetham

Digital Marketing Executive

Millie Smetham

Digital Marketing Executive

Millie Smetham is responsible for the marketing team, increasing audience engagement & building brand awareness. Her day-to-day tasks include; leading SM campaigns, content creation (Print assets, blogs & SM), competitor analysis, tracking website analytics, attending job fairs & events, creating Google Ads, website SEO updates (WordPress) and the production of business testimonials.

m.smetham@protrain-solutions.co.uk

Alexandra Sawyer View Profile
Alexandra Sawyer

Marketing and Engagement Apprentice

Alexandra Sawyer

Marketing and Engagement Apprentice

Alexandra is the Marketing and Engagement Apprentice.  Alex is the first point of contact for all inquiries and is part of the marketing team, focusing on boosting audience engagement and enhancing brand awareness.

Her daily responsibilities include assisting with social media, creating content (such as print materials and social media posts), representing the company at job fairs and events, developing Ads, and updating our website (via WordPress).17

a.sawyer@protrain-solutions.co.uk

Sophia Henderson-Welsh View Profile
Sophia Henderson-Welsh

SEN Support Coach

Sophia Henderson-Welsh

SEN Support Coach

Sophia, our 1-1 SEN support coach and tutor, brings years of experience in education and a passion for helping learners thrive. Her personalised, warm, and friendly approach ensures each apprentice receives the support they need to overcome challenges and reach their full potential.

s.henderson-welsh@protrain-solutions.co.uk

Angela Surmon View Profile
Angela Surmon

IQA

Angela Surmon

IQA

Angela has worked in the training and education sector for 17 years in assessor, IQA and Quality Leadership and Management roles. Angela works closely with the Quality Manager to ensure the quality and consistency of assessment practices within the business.

a.surmon@protrain-solutions.co.uk

Julie Dixon View Profile
Julie Dixon

Assessor/Tutor & IQA

Julie Dixon

Assessor/Tutor & IQA

“I have worked in the care sector for many years now, starting as a care worker and progressed to unit manager in a 60 bedded dementia home.

I have been an assessor and IQA for over 15 years, I am passionate about care worker achieving their full potential allowing them to progress within the care sector”.

Preeti Singla View Profile
Preeti Singla

Assessor/Tutor

Preeti Singla

Assessor/Tutor

22Preeti forms a part of the Functional Skills team. She works closely with apprentices and AEB learners to ensure they have achieved their English and Maths qualifications to be able to progress in their respective careers.

p.singla@protrain-solutions.co.uk

Sharon Jenner View Profile
Sharon Jenner

Assessor/Tutor

Sharon Jenner

Assessor/Tutor

Sharon’s role as Tutor Assessor is to support learners to achieving their level 3, 5 diplomas in Residential childcare, as well as the apprenticeships CHILDREN, YOUNG PEOPLE AND FAMILIES’ MANAGER level 5 and CHILDREN, YOUNG PEOPLE AND FAMILIES’ PRACTITIONER. level 4.

Sharon works closely with learners, their line managers and the delivery team, headed up by Chantelle Byng to deliver an excellent service that supports learners to achieve the expected qualifications.

Stephanie Archdeacon View Profile
Stephanie Archdeacon

Assessor/Tutor

Stephanie Archdeacon

Assessor/Tutor

After completing my level 3 diploma I began my journey as a Learning Support Assistant in a school, I gained experience working with children with various Special Educational Needs. I then transitioned to become a private nanny and ran a crèche facility alongside. I then became part of a nursery senior team. Inspired by my experiences, I’m eager to pass on my knowledge, helping others in the field of early years grow and succeed.

Jack Day View Profile
Jack Day

Assessor/Tutor

Jack Day

Assessor/Tutor

Jack has over 10 years’ experience in Health and Social Care, bringing a wealth of experience in the sector. Jack has been an Assessor in Residential Childcare for 3 years and looking to develop his resume in the Adult Social Care Qualifications. He is also qualified at Delivering Training as well as relevant qualifications in Health and Social Care.

Bobbie Jo Davies View Profile
Bobbie Jo Davies

Assessor/Tutor

Bobbie Jo Davies

Assessor/Tutor

I originally trained as a Primary School Teacher but felt that the Early Years was more the area for me. As a Manager of eight years, I had created spaces where children and their families can gain quality care and support, creating spaces where the environment facilitates learning and supports the welfare and emotional development of the children involved. I would now like to pass this passion and knowledge on to others.

b.davies@protrain-solutions.co.uk

Matilda Nartey View Profile
Matilda Nartey

Assessor/Tutor

Matilda Nartey

Assessor/Tutor

I am a qualified teacher and have taught the primary curriculum  for over 10 years. I have worked in a range of settings: maintained, independent, SEN.  More recently I have been delivering Functional Skills to apprentices and adult learners which has been so rewarding.  I am proud of my ability to engage students with learning and aim to make lessons active and encouraging.  I adapt each of my sessions according to the needs of each learner by building their confidence through providing  subject knowledge and the opportunity to develop their skills.

Marilyn Cambridge View Profile
Marilyn Cambridge

Assessor/Tutor

Marilyn Cambridge

Assessor/Tutor

I am a qualified Assessor/Tutor and IQA in Health and Social Care with over 18 years’ experience. 27I have worked in the sector for many years where I have over 26 years’ experience supporting adults with learning disabilities and who exhibit challenging behaviour, starting as a care worker and progressed to unit manager for adults within supported living. I am passionate about supporting people to grow and achieve their full potential allowing them to progress within the care sector.

m.cambridge@protrain-solutions.co.uk

Sophie Izzard View Profile
Sophie Izzard

Assessor/Tutor

Sophie Izzard

Assessor/Tutor

I have a BA Hons in Special Educational Needs as well as completing my level 3 in Childcare and Health and Social Care , I have worked within the Education sector for around 8 years predominantly in Special Needs Schools and Early Years with 3 years management experience, I found one of my passions is supporting staff to reach their full potential in delivering high quality education to support the children in our care.

s.izzard@protrain-solutions.co.uk

Cole Miller View Profile
Cole Miller

Assessor/Tutor

Cole Miller

Assessor/Tutor

I have a diverse background that includes youth work, forensic units, mental health, and adult care for individuals with learning disabilities. This experience has given me extensive knowledge in supporting vulnerable individuals. I have managed homes for adults with learning disabilities and challenging behaviours, and I have also worked in educational settings, supporting children with behavioural challenges. With over 25 years in social care, my passion lies in helping learners achieve success and progress.

c.miller@protrain-solutions.co.uk

Karen Dallaway View Profile
Karen Dallaway

Trainee Assessor/Tutor

Karen Dallaway

Trainee Assessor/Tutor

I am currently studying my BA honours in early years and practice, I have worked within early years for over 20 years predominantly in preschools and nurseries, with 10 years management experience, I found my passion is supporting staff to reach their full potential in delivering high quality education to the Early Years sector.  I look forward to inspiring others to do the same.

 

K.dallaway@protrain-solutions.co.uk

Petronella Muchenje View Profile
Petronella Muchenje

Assessor/Tutor

Petronella Muchenje

Assessor/Tutor

I am passionate about seeing people grow in their careers in Health and Social Care, and I have over 15 years’ experience in this role.  In future I would like to develop my career to become an IQA and then to progress to be an EQA.

Sundra Mubaiwa View Profile
Sundra Mubaiwa

Assessor/Tutor

Sundra Mubaiwa

Assessor/Tutor

Sundra is a qualified Assessor/Tutor and IQA with over 10 years’ experience in Health and Social Care. Before she gained her Assessor/Tutor Qualification, she worked in different care setting and different roles for 8 years. She is very passionate about seeing people develop their careers and grow in confidence to be the best that they can be, which will enable the Health and Social Care sector to provide the best care to people that need care.

s.mubaiwa@protrain-solutions.co.uk

Sue Marshall View Profile
Sue Marshall

Health & Social Care Team – Assessor/Tutor

Sue Marshall

Health & Social Care Team – Assessor/Tutor

I am a freelance Assessor/Tutor/IQA and part of Chantelle’s team delivering Apprenticeships in H&SC Levels 2,3 & 4. I have worked in the sector for approx. 20 years and I am passionate about my job and supporting the learners to achieve their qualifications.

s.marshall@protrain-solutions.co.uk

Kelly Barnes View Profile
Kelly Barnes

Business & Functional Skills Team – Assessor/Tutor/IQA

Kelly Barnes

Business & Functional Skills Team – Assessor/Tutor/IQA

I started career working in health and social care, worked up to supervisor across many group homes. Became an assessor in 1999 and then became a quality assurer in 2006. Gained full teaching qualification in 2011.

Able to assess, QA and teach in Health and Social Care, Management, learning & development, Employability, Safeguarding & Prevent, Mental Health, Equality and Diversity, Spectator Safety and Lean Management Techniques.

Previously worked as a NVQ coordinator, Apprenticeship Manager, Head of Apprenticeships. Currently work as director for G & R Group, coordinator of training for the JGA Group and management consultant for Professional Training Solutions.

k.barnes@protrain-soltuions.co.uk

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