Jackie Denyer
Managing Director
Jackie has a background of working at the Training & Enterprise Council, Learning & Skills Council, Business Link, SEEDA and Surrey County Council and is a qualified Project Manager. She leads with the business management, marketing and bids for the various funding streams we have access to. Working closely with clients, key stakeholders and partners, Jackie brings the latest developments and funding opportunities to all of our clients.
John O’Sullivan
Non-Executive Director
John has held several senior position within the UK retail business, almost entirely within the Sainsbury’s organisation.
Following retirement from corporate life become MD of his own company spending several years in the Financial services sector in derivative trading & training.
Sharon Lock
Director
With responsibility for the full curriculum and training programme within Professional Training Solutions, as well as quality and working with our awarding bodies and clients, Sharon is a qualified and experienced tutor and trainer as well as an Early Years Professional. Sharon writes and designs all our programmes ensuring they are of the highest quality, something we pride ourselves in.
Neil Hardie
Director
With over 25 years of successfully managing small businesses, Neil oversees the finance & IT of Professional Training Solutions ensuring the business remains efficient & profitable. Managing the complexities of government funding is a real challenge, and one we embrace whilst trying to meet the needs of our clients. Neil has also overseen the implementation of a range of new systems & processes over the last few years as we evolve with technological change.
Dee Hughes
HR Executive/EA to MD
Dee brings extensive experience as an EA/Office Manager, having worked extensively in the legal sector. She provides executive support to the Managing Director. Additionally, Dee oversees the HR provision at PTS, managing HR-related tasks and ensuring compliance with company policies.
With a proven track record in managing complex executive diaries, coordinating travel, and managing HR functionality.
Alex Collins
Bookkeeper
5Alex is our bookkeeper with responsibility of managing the day-day accounts for the business, to ensure everything is both accurate and recorded. Alex is currently studying for his chartered accountancy exam.
Zoe Rolfe
Childcare Programme Manager
Zoe is a highly experienced professional in the Early Years sector, bringing over 30 years of expertise to her work. Beginning her career as a Qualified Nursery Nurse, Zoe has built a diverse and impressive portfolio across various roles, advancing from Nursery Nurse to Director & Operations Manager. Throughout her career, she has managed acquisitions, launched new nursery settings, and successfully led teams in delivering exceptional early childhood care and education.
Zoe’s leadership extends to her work with training and professional development, having overseen an Internal Cache-registered Training team. In this capacity, she supported the successful delivery of Level 2 and Level 3 childcare qualifications, as well as Continuous Professional Development (CPD) opportunities for practitioners in the field. Additionally, Zoe is passionate about fostering the growth of apprenticeships and guiding the next generation of Early Years professionals on their career pathways.
With a deep commitment to excellence and a proven track record of success, Zoe continues to inspire and shape the future of Early Years education.
Chantelle Byng
Health & Social Care Programme Manager
Chantelle has over 25 years of experience in Health & Social Care, both hands-on and within the training and Apprenticeship sector and she is a qualified and experienced Trainer, Assessor, IQA and Apprenticeship Manager. Chantelle is responsible for overseeing the Health & Social Care team, whilst supporting employers and learners to succeed in their learning journey.
Amanda Main
Functional Skills & Business Programme Manager
As a qualified teacher and English and Maths GCSE Tutor, Amanda is a key member of our team ensuring our learners have the required literacy, numeracy and ICT skills for them to do their jobs, as well as meeting the requirements of the Apprenticeship programmes for functional skills.
Sam Cary
MIS Enrolment Manager
Sam works closely with all departments across PTS to ensure compliance in all areas. She works closely with Gary in MIS Management and her day-to-day tasks include; carrying out audits, maintaining our funding records and ensuring compliance for all apprentices and employers.
Emon Ambia
Data & compliance Coordinator
Emon is responsible for developing reports for various teams within PTS and supports with reconciliation. Previously, Emon worked for several training providers and FE Colleges and has gained a wealth of knowledge and experience in the sector relating to funding and compliance across multiple streams.
Sabbir Meah
Data & Compliance Team Leader
Sabbir joined Professional Training Solutions as our Data & Compliance Team Leader. Sabbir is responsible for producing reports, monitoring, and evaluating learner and employer surveys, whilst supporting Business Admin with day-to-day tasks.
Nathan Smith
Examinations & Bookings Administrator
Nathan is the Examinations & Bookings administrator here at Professional Training Solutions. Nathan is responsible for the management of the examinations entry and preparation process along with the management of examinations results, as well as the day-to-day running of the office.
Nathan has worked in the education sector for the past 5 years as a Business Support Assistant and brings excellent knowledge and skills to the role here at Professional Training Solutions.
Tamsin Yates
Recruitment & Enrolment Officer
Tamsin is the first point of contact for employers looking to recruit and candidates looking to enrol onto an apprenticeship with Professional Training Solutions. She offers the information, advice and guidance for all apprenticeships and then guides the learner through the onboarding process. All whilst upholding the highest level of accuracy and compliance for paperwork.
Tamsin’s previous experience in educational admissions means she has worked in both the recruitment and enrolment sectors allowing her to bring her expertise across the board to her role here at PTS.
Carly Wood
Enrolment Officer
“Carly is the first point of contact for candidates looking to enrol onto a training course with Professional Training Solutions. She offers the information, advice and guidance for the relevant course and then takes them through the onboarding process. All whilst upholding the highest level of accuracy and compliance for paperwork.”
Sam Harpham
Junior Data Analyst
“Sam is working as a Junior Data Analyst while completing his Data Technician Apprenticeship with PTS. He’s working with the data and compliance team to help clean data and produce reports for the rest of the company. He’s looking forward to completing his Apprenticeship”
Millie Smetham
Digital Marketing Executive
Millie Smetham is responsible for the marketing team, increasing audience engagement & building brand awareness. Her day-to-day tasks include; leading SM campaigns, content creation (Print assets, blogs & SM), competitor analysis, tracking website analytics, attending job fairs & events, creating Google Ads, website SEO updates (WordPress) and the production of business testimonials.
Alexandra Sawyer
Marketing and Engagement Apprentice
Alexandra is the Marketing and Engagement Apprentice. Alex is the first point of contact for all enquiries and is part of the marketing team, focusing on boosting audience engagement and enhancing brand awareness.
Her daily responsibilities include assisting with social media, creating content (such as print materials and social media posts), representing the company at job fairs and events, developing Ads, and updating our website (via WordPress).17
Lucy Duggan
Recruitment Apprentice
Lucy is a motivated Recruitment Apprentice passionate about connecting top talent with the right opportunities. Lucy supports sourcing, coordinating interviews, and ensuring a smooth recruitment process as well as going to careers events while developing her skills and contributing to our team’s success.
Sophia Henderson-Welsh
SEN Support Coach
Sophia, our 1-1 SEN support coach and tutor, brings years of experience in education and a passion for helping learners thrive. Her personalised, warm, and friendly approach ensures each apprentice receives the support they need to overcome challenges and reach their full potential.
Angela Surmon
IQA
With 20 years of experience in the training and education sector, Angela has built a strong reputation in assessment, internal quality assurance (IQA), and quality leadership and management. Throughout her career, she has been dedicated to maintaining the highest standards in assessment practices, ensuring compliance, consistency, and excellence in learner outcomes.
Angela collaborates closely with the Quality Manager to uphold and enhance the quality assurance framework within the organization. Her expertise in assessment methodologies, regulatory requirements, and continuous improvement strategies allows her to drive best practices and support the professional development of assessors and trainers.
Passionate about education and workforce development, Angela is committed to fostering a culture of excellence in learning and assessment, ensuring that both learners and educators achieve their full potential.
Julie Dixon
Assessor/Tutor & IQA
“I have worked in the care sector for many years now, starting as a care worker and progressed to unit manager in a 60 bedded dementia home.
I have been an assessor and IQA for over 15 years, I am passionate about care worker achieving their full potential allowing them to progress within the care sector”.
Preeti Singla
Assessor/Tutor
22Preeti forms a part of the Functional Skills team. She works closely with apprentices and AEB learners to ensure they have achieved their English and Maths qualifications to be able to progress in their respective careers.
Stephanie Archdeacon
Assessor/Tutor
After completing my Level 3 Diploma in Childcare and Education, I began my journey as a Learning Support Assistant in an infant school. During this time, I gained valuable experience working with children with various Special Educational Needs and had the opportunity to take on the role of SENCO.
I then transitioned to becoming a private nanny while simultaneously running a crèche facility, further developing my expertise in early childhood care. My passion for working with nursery-age children became evident when I joined a nursery senior team, where I discovered my true calling in early years education.
Inspired by these experiences, I felt a strong desire to support and guide others in the field, helping them develop their skills and succeed in their careers. Becoming an Assessor was a natural progression, allowing me to combine my industry knowledge with my passion for training, coaching, and mentoring the next generation of early years professionals.
Sharon Jenner
Assessor/Tutor
Sharon’s role as Tutor Assessor is to support learners to achieving their level 3, 5 diplomas in Residential childcare, as well as the apprenticeships CHILDREN, YOUNG PEOPLE AND FAMILIES’ MANAGER level 5 and CHILDREN, YOUNG PEOPLE AND FAMILIES’ PRACTITIONER. level 4.
Sharon works closely with learners, their line managers and the delivery team, headed up by Chantelle Byng to deliver an excellent service that supports learners to achieve the expected qualifications.
Jack Day
Assessor/Tutor
Jack has over 10 years’ experience in Health and Social Care, bringing a wealth of experience in the sector. Jack has been an Assessor in Residential Childcare for 3 years and looking to develop his resume in the Adult Social Care Qualifications. He is also qualified at Delivering Training as well as relevant qualifications in Health and Social Care.
Marilyn Cambridge
Assessor/Tutor
I am a qualified Assessor/Tutor and IQA in Health and Social Care with over 18 years’ experience. 27I have worked in the sector for many years where I have over 26 years’ experience supporting adults with learning disabilities and who exhibit challenging behaviour, starting as a care worker and progressed to unit manager for adults within supported living. I am passionate about supporting people to grow and achieve their full potential allowing them to progress within the care sector.
Sophie Izzard
Assessor/Tutor
I hold a BA (Hons) in Special Educational Needs and have also completed my Level 3 qualifications in Childcare and Health & Social Care. With eight years of experience in the education sector, I have worked extensively in Special Needs Schools and Early Years settings, including three years in management. These roles have allowed me to develop a strong understanding of inclusive education, child development, and leadership within educational environments.
One of my greatest passions is supporting staff in reaching their full potential, enabling them to deliver high-quality education that enhances the learning and development of the children in our care. I take pride in mentoring and guiding teams to create inclusive, stimulating, and supportive learning environments where every child can thrive.
Building on my experience and commitment to professional development, I am now embarking on the journey to become an assessor and trainer. This will allow me to share my knowledge and expertise with the next generation of educators, equipping them with the skills, confidence, and best practices needed to excel in their roles. By training and assessing future practitioners, I aim to contribute to raising standards in education and childcare, ensuring that children receive the best possible support from well-trained and passionate professionals.
Matilda Nartey
Assessor/Tutor
I am a qualified teacher and have taught the primary curriculum for over 10 years. I have worked in a range of settings: maintained, independent, SEN. More recently I have been delivering Functional Skills to apprentices and adult learners which has been so rewarding. I am proud of my ability to engage students with learning and aim to make lessons active and encouraging. I adapt each of my sessions according to the needs of each learner by building their confidence through providing subject knowledge and the opportunity to develop their skills.
Cole Miller
Assessor/Tutor
I have a diverse background that includes youth work, forensic units, mental health, and adult care for individuals with learning disabilities. This experience has given me extensive knowledge in supporting vulnerable individuals. I have managed homes for adults with learning disabilities and challenging behaviours, and I have also worked in educational settings, supporting children with behavioural challenges. With over 25 years in social care, my passion lies in helping learners achieve success and progress.
Sundra Mubaiwa
Assessor/Tutor
Sundra is a qualified Assessor/Tutor and IQA with over 10 years’ experience in Health and Social Care. Before she gained her Assessor/Tutor Qualification, she worked in different care setting and different roles for 8 years. She is very passionate about seeing people develop their careers and grow in confidence to be the best that they can be, which will enable the Health and Social Care sector to provide the best care to people that need care.
Petronella Muchenje
Assessor/Tutor
I am passionate about seeing people grow in their careers in Health and Social Care, and I have over 15 years’ experience in this role. In future I would like to develop my career to become an IQA and then to progress to be an EQA.
Karen Dallaway
Trainee Assessor/Tutor
Karen Dallaway is a dedicated Early Years professional with over 20 years of experience in preschools and nurseries, including 10 years in management roles. She holds a BA (Hons) in Early Years and Practice and is passionate about mentoring and supporting staff to deliver high-quality education in the Early Years sector.
With a strong commitment to professional development, Karen strives to empower educators to reach their full potential, ensuring they provide enriching learning experiences for young children. As an Assessor and Tutor, she is eager to inspire the next generation of Early Years practitioners to uphold excellence in early childhood education.
Sue Marshall
Health & Social Care Team – Assessor/Tutor
I am a freelance Assessor/Tutor/IQA and part of Chantelle’s team delivering Apprenticeships in H&SC Levels 2,3 & 4. I have worked in the sector for approx. 20 years and I am passionate about my job and supporting the learners to achieve their qualifications.
Kelly Barnes
Business & Functional Skills Team – Assessor/Tutor/IQA
I started career working in health and social care, worked up to supervisor across many group homes. Became an assessor in 1999 and then became a quality assurer in 2006. Gained full teaching qualification in 2011.
Able to assess, QA and teach in Health and Social Care, Management, learning & development, Employability, Safeguarding & Prevent, Mental Health, Equality and Diversity, Spectator Safety and Lean Management Techniques.
Previously worked as a NVQ coordinator, Apprenticeship Manager, Head of Apprenticeships. Currently work as director for G & R Group, coordinator of training for the JGA Group and management consultant for Professional Training Solutions.
