Jackie Denyer
Managing Director
Jackie has a background of working at the Training & Enterprise Council, Learning & Skills Council, Business Link, SEEDA and Surrey County Council and is a qualified Project Manager. She leads with the business management, marketing and bids for the various funding streams we have access to. Working closely with clients, key stakeholders and partners, Jackie brings the latest developments and funding opportunities to all of our clients.
John O’Sullivan
Non-Executive Director
John has held several senior position within the UK retail business, almost entirely within the Sainsbury’s organisation.
Following retirement from corporate life become MD of his own company spending several years in the Financial services sector in derivative trading & training.
Sharon Lock
Director
With responsibility for the full curriculum and training programme within Professional Training Solutions, as well as quality and working with our awarding bodies and clients, Sharon is a qualified and experienced tutor and trainer as well as an Early Years Professional. Sharon writes and designs all our programmes ensuring they are of the highest quality, something we pride ourselves in.
Neil Hardie
Director
With over 25 years of successfully managing small businesses, Neil oversees the finance & IT of Professional Training Solutions ensuring the business remains efficient & profitable. Managing the complexities of government funding is a real challenge, and one we embrace whilst trying to meet the needs of our clients. Neil has also overseen the implementation of a range of new systems & processes over the last few years as we evolve with technological change.
Charlene Duplock
Business Development Manager
Charlene has a real passion for apprenticeships, having worked in the industry since 2009 she is providing new business and managing existing contracts with our employers. Working closely with Lucy she is able to contribute to the recruitment process in this way as well as continue to grow awareness of PTS. She wants to continue to expand PTS further by continuing to bring employers and learners forward to support them onto the work-based learning, Recruitment and overall inspire employers and learners to achieve their goals.
Dee Hughes
Executive Assistant
Dee has a wealth of experience as an EA/PA & Officer Manager, previously working quite extensively within the legal sector. Dee provides executive assistance to all Directors, ensuring processes are effective and timely. Dee helps to organise business-related tasks for the team including meetings, reports and other organisational tasks.
Alex Collins
Bookkeeper
Alex is our bookkeeper with responsibility of managing the day-day accounts for the business, to ensure everything is both accurate and recorded. Alex is currently studying for his chartered accountancy exam.
Emon Ambia
Data & compliance Coordinator
Emon is responsible for developing reports for various teams within PTS and supports with reconciliation. Previously, Emon worked for several training providers and FE Colleges and has gained a wealth of knowledge and experience in the sector relating to funding and compliance across multiple streams.
Joanna Makarewicz
Head of Delivery
Joanna has twenty years’ experience in Apprenticeships, work-based learning, and the FE sector. She has a passion for supporting the development of individuals, powering potential, and improving social mobility. As the Head of Delivery at PTS, Joanna oversees all elements of the delivery team, driving innovative solutions to learning and ensuring quality standards and kite marks are maintained to provide the best possible experience for our learners, employers, stakeholders, and staff.
Ann O’Rourke
Quality Manager and Programme Manager – Childcare and Education
Ann has worked with Apprenticeship and FE delivery for over 15 years and brings a wealth of experience in quality assurance. Education is her passion, and she implements the highest standards and the most streamlined systems to ensure that students, employers, stakeholders and staff experience the ultimate quality from the sign up write through to destination. As Quality Manager she leads on all quality procedures within PTS from delivery to compliance, working closely with all internal departments, external awarding bodies and quality Matrix to ensure that we are constantly exceeding standards.
Chantelle Byng
Health & Social Care Programme Manager
Chantelle has over 25 years of experience in Health & Social Care, both hands-on and within the training and Apprenticeship sector and she is a qualified and experienced Trainer, Assessor, IQA and Apprenticeship Manager. Chantelle is responsible for overseeing the Health & Social Care team, whilst supporting employers and learners to succeed in their learning journey.
Amanda Main
Functional Skills & Business Programme Manager
As a qualified teacher and English and Maths GCSE Tutor, Amanda is a key member of our team ensuring our learners have the required literacy, numeracy and ICT skills for them to do their jobs, as well as meeting the requirements of the Apprenticeship programmes for functional skills.
Sam Cary
MIS Enrolment Manager
Sam works closely with all departments across PTS to ensure compliance in all areas. She works closely with Gary in MIS Management and her day-to-day tasks include; carrying out audits, maintaining our funding records and ensuring compliance for all apprentices and employers.
Sabbir Meah
Data & Compliance Team Leader
Sabbir joined Professional Training Solutions as our Data & Compliance Team Leader. Sabbir is responsible for producing reports, monitoring, and evaluating learner and employer surveys, whilst supporting Business Admin with day-to-day tasks.
Nathan Smith
Examinations & Bookings Administrator
Nathan is the Examinations & Bookings administrator here at Professional Training Solutions. Nathan is responsible for the management of the examinations entry and preparation process along with the management of examinations results, as well as the day-to-day running of the office.
Nathan has worked in the education sector for the past 5 years as a Business Support Assistant and brings excellent knowledge and skills to the role here at Professional Training Solutions.
Millie Smetham
Digital Marketing Executive
Millie Smetham is responsible for the marketing team, increasing audience engagement & building brand awareness. Her day-to-day tasks include; leading SM campaigns, content creation (Print assets, blogs & SM), competitor analysis, tracking website analytics, attending job fairs & events, creating Google Ads, website SEO updates (WordPress) and the production of business testimonials.
Carly Wood
Enrolment Officer
“Carly is the first point of contact for candidates looking to enrol onto a training course with Professional Training Solutions. She offers the information, advice and guidance for the relevant course and then takes them through the onboarding process. All whilst upholding the highest level of accuracy and compliance for paperwork.”
Sam Harpham
Junior Data Analyst
“Sam is working as a Junior Data Analyst while completing his Data Technician Apprenticeship with PTS. He’s working with the data and compliance team to help clean data and produce reports for the rest of the company. He’s looking forward to completing his Apprenticeship”
Angela Surmon
IQA
Angela has worked in the training and education sector for 17 years in assessor, IQA and Quality Leadership and Management roles. Angela works closely with the Quality Manager to ensure the quality and consistency of assessment practices within the business.
Rachel Cross
Skills Coach
“Rachel has been working in the Education sector since 2009 with experience in apprenticeships in many different areas, including Construction, Childcare, Health and Social Care, Hospitality and Automotive. Her role as the SEND Coach is to provide additional support to learners who are enrolled onto training programmes. Rachel is passionate about her role and enjoys supporting individuals to achieve their best potential”
Zoe Huggins
Supply Chain Manager
Zoe manages our education supply chain and subcontractors, working closely in partnership to add value to our curriculum and business. Enhancing learning opportunities and meeting local and national skills needs. Zoe works closely with Chrissy Payne, Jackie Denyer, and Gary Tarbuck.
Preeti Singla
Tutor & Assessor
Preeti forms a part of the Functional Skills team. She works closely with apprentices and AEB learners to ensure they have achieved their English and Maths qualifications to be able to progress in their respective careers.
Fransisca Clay
Assessor & Tutor
Fransisca has over 20 years of experience within the hospitality industry, and in 2019 she qualified as an Assessor. Her roles and responsibilities include providing apprenticeship teaching and support of work-based learners completing apprenticeship programmes. Fransisca specialises in teaching and assessing in Events, Customer Services, Business Administration and Team Leading from Level 2 and Level 3.
Sharon Jenner
Assessor/Tutor
Sharon’s role as Tutor Assessor is to support learners to achieving their level 3, 5 diplomas in Residential childcare, as well as the apprenticeships CHILDREN, YOUNG PEOPLE AND FAMILIES’ MANAGER level 5 and CHILDREN, YOUNG PEOPLE AND FAMILIES’ PRACTITIONER. level 4.
Sharon works closely with learners, their line managers and the delivery team, headed up by Chantelle Byng to deliver an excellent service that supports learners to achieve the expected qualifications.
Jay Gray
Health & Social Care Assessor/IQA
Jay is an experienced Assessor and IQA. Jay will be supporting learners to achieve their Apprenticeship, Diploma and short courses in all aspects of care. Jay sits in Chantelle`s team.
Jay`s main responsibilities include mentoring learners, providing feedback and fairly assessing evidence. Jay will be supporting with quality assurance and play an active part in standardization meetings.
Lisa Duddy
Assessor & Tutor
I have worked in the childcare sector for the past 30 years since completing my NNEB Diploma. I worked in a range of settings before establishing my own Private Day Nursery. I ran my facility for the next 12 years.
Donna Turney
Childcare and Education Team - Tutor
I have worked in the childcare industry for over 30 years, qualifying with a BTEC National Diploma in Nursery nursing many years ago and have recently finished my BA Hons in teaching and learning. My career has been varied, coming from lunchtime assistant, LSA, TA, childminder, NHS support worker, learning mentor and, for the last 10 years, I have worked in a reception class as an early year’s assistant / unqualified teacher.
I made this leap to pass on the knowledge that I have gained, as I believe that the early years are the foundation of each child’s journey. We get that right and they can succeed in the future.
Julie Dixon
Assessor / Tutor & IQA
“I have worked in the care sector for many years now, starting as a care worker and progressed to unit manager in a 60 bedded dementia home.
I have been an assessor and IQA for over 15 years, I am passionate about care worker achieving their full potential allowing them to progress within the care sector”.
Kelly Barnes
Business & Functional Skills Team – Assessor/Tutor/IQA
I started career working in health and social care, worked up to supervisor across many group homes. Became an assessor in 1999 and then became a quality assurer in 2006. Gained full teaching qualification in 2011.
Able to assess, QA and teach in Health and Social Care, Management, learning & development, Employability, Safeguarding & Prevent, Mental Health, Equality and Diversity, Spectator Safety and Lean Management Techniques.
Previously worked as a NVQ coordinator, Apprenticeship Manager, Head of Apprenticeships. Currently work as director for G & R Group, coordinator of training for the JGA Group and management consultant for Professional Training Solutions.
Sue Marshall
Health & Social Care Team – Assessor/Tutor
I am a freelance Assessor/Tutor/IQA and part of Chantelle’s team delivering Apprenticeships in H&SC Levels 2,3 & 4. I have worked in the sector for approx. 20 years and I am passionate about my job and supporting the learners to achieve their qualifications.
Javeria Anwar
Functional Skills Tutor
Experienced Professional Dentist and Functional Skills Tutor Math and English, GCSE and A level tutor /assessor across various different boards in the UK. I love to see the learners succeed.
Tamsin Yates
Recruitment & Enrolment Officer
Tamsin is the first point of contact for employers looking to recruit and candidates looking to enrol onto an apprenticeship with Professional Training Solutions. She offers the information, advice and guidance for all apprenticeships and then guides the learner through the onboarding process. All whilst upholding the highest level of accuracy and compliance for paperwork.
Tamsin’s previous experience in educational admissions means she has worked in both the recruitment and enrolment sectors allowing her to bring her expertise across the board to her role here at PTS.
