Key Information

Course Length: 16 weeks on average

Awarding Body: TQUK (E-certificates upon achievement)

Learning Method(s): Paper materials and online assessment

There is no prior qualification needed to access this course however; learners must be aged 16 years or over.

This course is part of our fully funded range of Level 2 courses so is free to the majority of learners – eligibility criteria applies.

Course Content

Unit 1: Lean organisation techniques in business
Section 1: The features of a lean environment
Section 2: Performing a productivity needs analysis Section 3: Devising a map of a process

Unit 2: Business improvement techniques
Section 1: The principles of the Kaizen strategy
Section 2: The principles underpinning organisation of a business environment
Section 3: Using visual indicators to make improvements to the work environment
Section 4: Eliminating variance from workplace processes

Unit 3: Effective teamwork in business
Section 1: The features of an effective team
Section 2: Working effectively within a team
Section 3: What is required of a team leader

Eligibility Criteria

This is a guide to the eligibility criteria if you are not sure about anything please get in touch with us.

• Learner will be undertaking their learning within England
• Learner is aged 19 or above
• Learners aged 19-23 year olds must have already achieved a level 2 qualification or equivalent
• For learners aged 24+ there are no formal entry requirement but they would find it helpful to have a good standard of English and Math’s
• Learners are a resident of the EEU (European Economic Area) and have been for at least 3 years

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Progression Courses

Level 2 Customer Service Practitioner 
Level 3 Accounts Assistant
Level 3 Business Administration
Level 3 Event Assistant