Whether you are an individual or an employer looking to upskill your team, developing the skills and knowledge to successfully lead a team is crucial, particularly for those looking to progress themselves or their staff into management positions.
Our team leader training course will expand your knowledge on the principles of team leading and how a business operates, as well as developing key skills needed to be a successful team leader and communicate with a range of stakeholders.
Course Length: 16 weeks on average
Awarding Body: TQUK (E-certificates upon achievement)
Learning Method(s):
There is no prior qualification needed to access this course.
This course is part of our fully funded range of Level 2 courses so is free to the majority of learners – eligibility criteria applies.
Unit 1: Principles of team leading
Explore the various leadership styles and the impact of team dynamics as well as the techniques that are essential to effectively manage a team’s workload.
Unit 2: Understand business
Develop an understanding of the different organisational structures and the business environment. You will develop your knowledge of the principles of business planning and finance within an organisation, as well as business reporting, management responsibilities and accountabilities within an organisation.
Unit 3: Understand how to communicate work-related information
Learn the principles and techniques behind work-related communication through both verbal and written forms. Develop skills in understanding a range of documents required for different types of meetings in a business environment.
Unit 4: Understand how to manage performance and conflict in the workplace
Discover how to manage team performance through benchmarking, as well as how to manage underperformance within a team and conflict in the workplace.
Unit 5: Principles of equality and diversity in the workplace
Explore themes of equality and diversity in the workplace, including the potential consequences of failing to comply with the relevant legislation.
Unit 6: Understand how to develop working relationships with colleagues
Explore the principles of effective teamwork and how to be a ‘buddy’. This unit also covers the benefits of effective team working, how to give feedback constructively and the techniques that may be used to resolve team conflict.
Unit 7: Understand health and safety procedures in the workplace
Discover the main health and safety responsibilities and laws affecting the workplace as well as the employers’ and employees’ responsibilities in relation to health and safety, as well as the support that is available for employees.
Unit 8: Understand how to develop and deliver a presentation
Explore the development and delivery of presentations, you will discover the advantages and limitations of various forms of media, look at the factors affecting contingency plans and consider different ways to evaluate presentations.
This is a guide to the eligibility criteria if you are not sure about anything please get in touch with us.
Click to view and download the course information PDF
This course is fully free for eligible adults aged 19 and over living in London or Buckinghamshire, funded through the Adult Skills Fund. Funding is generally available to people who are unemployed or on a lower income and is subject to residency and eligibility checks when you enrol.
This is a nationally recognised qualification that develops the knowledge and understanding needed to lead and support a team effectively. It covers communication, leadership styles, motivation, managing performance, planning and allocating work, supporting team members, conflict resolution, problem solving and the responsibilities of a Team Leader.
This qualification is suitable for new or aspiring Team Leaders, supervisors, Senior Administrators, coordinators and anyone responsible for supporting or overseeing the work of others. It is relevant across a wide range of sectors and is particularly useful for people looking to build confidence and prepare for management responsibilities.
The qualification can support progression into roles including Team Leader, Supervisor, Shift Leader, Customer Service Team Leader and Office Team Leader, depending on your experience and employer requirements. It can also provide a foundation for Level 3 leadership qualifications, apprenticeships and further management training as you progress in your career.
Most learners complete the qualification within 10 to 12 weeks through flexible blended learning, with online learning materials and dedicated tutor or assessor support. Assessment is completed through an online portfolio of evidence and knowledge based workbooks, with no formal examinations required.
