Key Information

Course Length: 16 weeks on average

Awarding Body: TQUK (E-certificates upon achievement)

Learning Method(s): Paper materials and online assessment

There is no prior qualification needed to access this course however; learners must be aged 16 years or over.

This course is part of our fully funded range of Level 2 courses so is free to the majority of learners – eligibility criteria applies.

Course Content

Unit 1: Principles of communication in adult social care settings
Look at the importance of communication in adult social care settings, as well as confidentiality in these settings. Learn how to reduce barriers to communication and how to meet the communication needs, wishes and preferences of individuals being cared for.

Unit 2: Principles of personal development in adult social care settings
Explore the requirements for good practice in adult social care roles and will look at how a personal development plan can contribute positively to an individual’s learning and development.
This unit also covers the learning activities that can be used to develop an individual’s knowledge and skills.

Unit 3: Principles of diversity, equality and inclusion in adult social care settings
This unit enables an understanding of the importance of diversity, equality and inclusion in an adult social care setting.
Learn how to work in an inclusive way and how to access information, advice and support about the key aspects of diversity, inclusion and discrimination.

Unit 4: Principles of safeguarding and protection in health and social care
Learn how to identify signs of abuse, respond to suspected or alleged abuse, reduce the likelihood of abuse, and recognise and report unsafe practices.
This unit will also cover the national and local context of safeguarding and protection from abuse.

Unit 5: Introduction to duty of care in health, social care or children’s and young people’s settings
Look at the implications of duty of care, and the support that is available for addressing dilemmas that may arise in relation to duty of care.
Learn how to respond to complaints and how to work in line with agreed procedures for handling complaints.

Unit 6: Understand the role of the social care worker This unit explores the different types of working relationships in social care settings and how important it is to work in partnership with others. This unit also covers the importance of working in ways that are agreed with the employer to ensure you are following workplace policy and procedures.

Unit 7: Understand person-centred approaches in adult social care settings
Look at different person-centred approaches for care and support in adult social care settings, how to implement person-centred approaches, the importance of consent when providing care or support for an individual and how to support individuals to make the right choices.
Learn how to encourage active participation and how to promote an individual’s well-being.

Unit 8: Understand health and safety in social care settings
This unit explores the key aspects of health and safety in social care settings and covers the different roles and responsibilities for health and safety.
Learn about risk assessments, the procedures for responding to accidents and sudden illness, methods for reducing the spread of infection, techniques for moving and handling equipment and the principles of moving an individual safely. Look at hazardous substances, environmental safety procedures, stress management, the safe handling of medication and how to handle and store food safely in an adult social care setting.

Unit 9: Understand how to handle information in social care settings
Look at the need for secure handling of information in social care settings and the different ways of accessing support for handling information in social care settings.

Eligibility Criteria

This is a guide to the eligibility criteria if you are not sure about anything please get in touch with us.

• Learner will be undertaking their learning within England
• Learner is aged 19 or above
• Learners aged 19-23 year olds must have already achieved a level 2 qualification or equivalent
• For learners aged 24+ there are no formal entry requirement but they would find it helpful to have a good standard of English and Math’s
• Learners are a resident of the EEU (European Economic Area) and have been for at least 3 years

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Progression Courses

Level 2 Adult Care Worker 
Level 2 Healthcare Worker
Level 3 Lead Adult Care Worker
Level 3 Senior Health

Other fully funded courses:
Level 2 Certificate in Principles of Care Planning 
Level 2 Certificate in the Principles of Dementia Care 
Level 2 Certificate in Falls Prevention Awareness
Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care