My Learning Hub

eAssessor Pro Overview

Logging Into Your Account After your application, you’ll receive an email from noreply@eassessorpro.co.uk with login details. You are responsible for managing your enrolment, uploading ID, and responding to any queries.

Prefer video? Watch our Step-By-Step eAssessor Youtube Guide covering everything in this guide.

Accessing Your Course

• Log in and go to your Home Page.

• Select View Details to see learning materials and assessments.

• Open a unit by clicking the arrow next to the unit title.

• Access materials via the Learning Content link.

Assessments & Submission

• Click the Assessment tab to complete questions or upload documents.

• Save regularly to avoid losing work.

• Submitted work is marked by your tutor; feedback is provided via the platform.

Application & Compliance

• Upload valid ID during enrolment.

• Compliance checks take 5–7 working days.

• Respond promptly to any queries to avoid withdrawal.

• ⚠ Only one course can be studied at a time.

• Until all requirements are met, your first unit will remain locked.

Support

• Forgotten password / any issues → Email admin@protrain-solutions.co.uk

• Can’t see your assessment → Check Assessments or Teaching, Learning & Assessment Plan.

OneFile Overview

Application & Compliance

• Upload valid ID during enrolment.

• Compliance checks take 5–7 working days.

• Respond promptly to any queries to avoid withdrawal.

• ⚠ Only one course can be studied at a time. OneFile is fully managed by PTS. We can create your account, track your progress, and support you throughout your course.

Once your account is created, you will receive an email from OneFile with your login details — sent to the same email as your application.

Check your spam/junk folder if it’s not in your inbox. Courses are split into learning materials, assessments, reflections, and evidence for easier navigation.

Logging Into Your Account

Contact admin@protrain-solutions.co.uk if you need help accessing your account, resetting your password, or finding your tutor.

Accessing Your Course

• Log in and go to your Home Page.

• Select View Details to see learning materials and assessments.

• Open a unit by clicking the arrow next to the unit title.

• Access materials via the Learning Content link. Assessments & Submission

• Click the Assessment tab to complete questions or upload documents.

• Save regularly to avoid losing work.

• Look within your Assessment tab or your Teaching, Learning & Assessment Plan for your homework. Support

• Forgotten password / any issues → Email admin@protrain-solutions.co.uk