This qualification is designed to support the development of registered managers of adult social care services. It provides learners with the knowledge and skills needed to work in adult social care and to have responsibility for leading and managing a service. This will include managing and improving care and support for those accessing the service, supporting and developing the workforce, and driving the vision for their service or organisation.
It covers a wide range of topics including:
• leadership and management
• governance and regulatory processes
• quality assurance
• safeguarding, protection and risk
• communication, relationships and partnership working
• person-centred practice for positive outcomes
• professional development, supervision and performance management
• decision-making skills
• entrepreneurial skills and innovation
• the management of specific services
Learners will need to be working in the role of deputy manager or manager in an appropriate setting, or have the opportunity to carry out responsibilities associated with these roles. All units are internally assessed by the centre. Methods used could include:
• interpretation of knowledge from direct observation of practice in the workplace
• witness evidence
• professional discussion
• reflection on own practice in real work situations
• written assignments
• learner’s own plans and written records
• learner log or reflective diary
• observation
• portfolio of evidence
• scenario or case study
• oral questioning
Grading of all units will be achieved or not yet achieved.
On completion, learners can progress to a wide range of job roles. The following list is not all-inclusive but gives an idea of the opportunities available in adult care settings:
• manager
• deputy manager
• assistant manager
• care broker
• case manager