Professional Services
Level 3 Team Leader/Supervisor
Course Overview
The Level 3 Team Leader/Supervisor apprenticeship is for those who are in a management role. Learners would be responsible for managing a team to ensure processes are seamless. They provide direction, instructions, and guidance to ensure goals within the business are met. This apprenticeship is suited for a range of sectors, responsibilities may vary depending on the organisation, however; knowledge and skills set will stay the same.
Learners are likely to be responsible for supporting, managing, and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Learners without Level 2 English and maths will need to achieve this prior to taking their End Point Assessment.
Apprenticeship Course Standard
Here is the Skills England Page that details the full standard for this apprenticeship including the Knowledge, Skills and Behaviours that learners must demonstrate.
End Point Assessment Process:
The Level 3 Team Leader apprenticeship consists of multiple discrete assessment methods:
- Knowledge test
- Assessment of portfolio
- Assessment of work-based project
- Professional discussion
The performance of the learners End Point Assessment will determine their overall apprenticeship standard and grade.
Progression Courses
- Level 5 Operations/Departmental Manager
