Please note, to enrol on an apprenticeship you must be working in a relevant sector for at least 16 hours per week. If you are not currently employed, you can view our apprenticeship vacancies here. You do not need to be employed to apply for these and new vacancies are added regularly.
The Level 2 Business Administration Assistant apprenticeship is a great way to start a career in business support, with skills that transfer across almost every sector. You’ll learn to communicate professionally, manage information and data, keep accurate records, use digital tools and support your team while working in a real administrative role. It takes around 12 months, with training built around your day to day role.
You learn on the job, combining structured training with practical experience in your administrative role, so you apply new skills straight away. The apprenticeship takes around 12 months and includes a minimum of 278 training hours, depending on your prior learning and experience. Our experienced tutors support you throughout, and additional learning support and reasonable adjustments are available if you need them. At the end, an independent assessment covers five areas, from data handling to professionalism, and is graded Fail, Pass or Distinction.
To enrol, you must be working in a relevant administrative role for at least 16 hours per week, one that lets you develop and show the skills the apprenticeship requires. Not currently employed? You don’t need a job to apply for our apprenticeship vacancies, and new roles are added regularly. For apprenticeships starting from 1 August 2026, government funding is available if you’re aged 16 to 24 when you begin. Your English and maths will be assessed and supported. Not sure this applies to you? Get in touch and our team will be happy to help.
Apprenticeships:
Careers:
The Level 2 Administration Assistant Apprenticeship is a nationally recognised work based programme for individuals beginning a career in business administration. It develops skills in communication, record keeping, customer service, information management, digital technologies, and workplace professionalism across all sectors.
The apprenticeship is specifically aimed at individuals aged 16 to 24, including school leavers and those starting their first administrative role. Typical job titles include Administration Assistant, Office Assistant, Receptionist, Data Clerk, and Business Support Administrator.
The apprenticeship typically takes around 12 months to complete, plus the End Point Assessment period. Apprentices remain employed throughout, receive support from a dedicated PTS tutor, and complete off the job training during paid working hours.
Apprentices never pay for their training. For non-levy employers, the employer contribution is typically £200 plus VAT, with the government funding the remaining cost. Employers recruiting apprentices aged 16 to 21 may also be eligible for additional government incentive payments depending on policy at the time of enrolment.
The apprenticeship leads to roles including Administrator, Office Administrator, Receptionist, and Business Support Officer. It also provides a natural progression route onto the Level 3 Business Administrator Apprenticeship, supporting increased responsibility and career progression.
