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Level 2 Certificate in Understanding Working in Mental Health

London

 

Course Overview

This qualification aims to raise awareness of:

• the role of the mental health worker
• the process and approaches involved in the care and support of those who experience mental ill health.

Who is it suitable for?
This qualification is designed for a wide range of learners who wish to understand the approaches to care and support of those with mental health problems.

This qualification is suitable for learners aged 19 and above.

What are the entry requirements?
There are no specific recommended prior learning requirements for this qualification.  However, learners may find it helpful if they’ve already achieved a Level 1 or 2 qualification in a health or social care related area.

Course content

To be awarded the Level 2 Certificate in Understanding Working with People with Mental Health Needs, learners are required to successfully complete 5 mandatory units:

  • Unit 01 Understand the role of the mental health worker
  • Unit 02 Mental health and mental health issues
  • Unit 03 Understand duty of care in adult health and social care
  • Unit 04 Approaches to care and management in mental health
  • Unit 05 Understanding change and support in relation to mental health

How is it assessed?

To achieve the Level 2 Certificate in Understanding Working with People with Mental Health Needs, learners must successfully demonstrate their achievement of all learning outcomes and assessment criteria of the mandatory units.

Eligibility Criteria

This is a guide to the eligibility criteria if you are not sure about anything please get in touch with us.

  • If employed, you may still be eligible for funding if you earn less than £28k per year outside of London or less than £14.85 per hour in London. Proof of wage will be required prior to enrolment.
  • Learners must be aged 19+ by 31st Aug 2025.
  • Learners must be have the right to work and live in the UK for the length of the course.
  • Learners can be unemployed however Level 2 Mental Health in Early Years and Level 2 Adverse Childhood Experiences must be done in the workplace.
  • There are no entry requirements to undertake a distance learning course, however a good level of English is required.

Download Course Information PDF

Click to view and download the course information PDF

The Level 2 Certificate in Understanding Working in Mental Health is a nationally recognised qualification covering the role of the mental health worker, mental health conditions and issues, duty of care, approaches to care and management, and supporting individuals through change. It raises awareness of the processes and approaches involved in supporting those who experience mental ill health.

The course is suitable for anyone aged 19 and over who wants to understand the approaches to care and support of those with mental health needs, particularly those working or looking to work in health, social care, or community support roles. No prior qualifications are required, though a good level of English is needed.

The course is fully funded through the Adult Skills Fund for eligible adults aged 19 and over living in London or Buckinghamshire. London residents must generally earn no more than £14.85 per hour, with eligibility outside London linked to earning under £28,000 per year. All funding is subject to residency and eligibility checks at enrolment.

The course is delivered through a flexible blended learning model with online and paper based materials, supported by a dedicated tutor throughout. Assessment is through five mandatory units covering all learning outcomes, with no formal examinations required.

The qualification supports progression into roles including Mental Health Support Worker, Care Assistant, Community Support Worker, and Wellbeing Support Worker. It also provides a strong foundation for further training and career progression within mental health, health, and social care services.