By developing an understanding of effective communication and person-centred support, you can help improve an individual’s wellbeing, independence and overall quality of life.
If you’re looking to develop your understanding of behaviour that challenges and learn how to provide appropriate support, this qualification is an excellent place to start. You’ll explore what behaviour that challenges is, the factors that may contribute to it and the effect it can have on individuals, their families and those supporting them.
Behaviour that challenges may be influenced by a variety of factors, including learning disabilities, dementia, mental health conditions or past experiences such as trauma or abuse.
Through this course, you will develop an understanding of behaviour that challenges, including its potential causes, the impact it can have on individuals and those around them and effective strategies for providing positive support.
Ideal for those working in or looking to enter health and social care, education or support roles, this course provides a strong foundation for further learning and professional development.
Our flexible online courses are designed to fit around your work and personal commitments. You’ll receive access to our online learning platform, where you’ll complete your assessments with support from a dedicated subject specialist tutor.
This course is designed to be completed over 2–4 months. Our flexible learning approach allows you to study at a time that suits your work and home commitments.
Once enrolled, you’ll receive access to your online learning platform, where you’ll find all your course deadlines to help keep you on track.
Funding is available for eligible residents of Greater London through the Greater London Authority and for Buckinghamshire residents through Buckinghamshire Council.
This qualification can support progression into careers such as:
This knowledge-based qualification develops your understanding of behaviour that challenges, including the factors that may influence behaviour and strategies to support individuals positively.
It is relevant across a range of sectors, including health and social care, education and community support and provides a strong foundation for further study and career development.
This course is recognised and accredited by NCFE CACHE.
Funding is available for eligible residents of Greater London through the Greater London Authority and for West Sussex residents through the West Sussex County Council.
You must meet the following criteria to be able to study for free:
If you enrol onto this course but fail to complete, please be aware there will be a £250 + VAT administration charge.
Week 1 – Submit Your Enquiry Form.
We’ll call to talk you through the course and answer any questions you may have. You will then be sent a Course Registration Form to complete.
Week 2 – We’ll Process Your Application.
Our Enrolment Team will then ask you to complete an application form. A tutor will be assigned to you to support you throughout your course and they can be contacted by phone, text or email.
Weeks 3–16 – You’ll Receive Email Reminders When Your Units Are Due.
Your tutor will mark and return your work within 7 days.
Completion – After Submission.
Once you’ve completed your course, we’ll apply for your certificate, which will be posted to your home address within 2–4 weeks.
This course is fully free for eligible adults aged 19 and over living in London or Buckinghamshire, funded through the Adult Skills Fund. Funding is generally available to people who are unemployed or on a lower income and is subject to residency and eligibility checks when you enrol.
This is a nationally recognised qualification that develops knowledge of why behaviours that challenge may occur and how individuals can be effectively supported. It covers factors that influence behaviour, person centred approaches, communication strategies, positive behaviour support, relevant legislation and good practice when supporting individuals whose behaviour may challenge.
This qualification is suitable for Care Workers, Support Workers, Healthcare Assistants, teachers, Teaching Assistants, Early Years Practitioners, family carers and others supporting individuals whose behaviour may challenge. It is particularly valuable for those working across health and social care, education, learning disability services, autism services, supported living and residential care.
The qualification can help practitioners understand the reasons behind behaviours that challenge, respond more effectively and develop positive strategies that reduce distress and improve outcomes. Learners develop greater confidence in person centred support, communication and understanding individual needs when working with people in challenging situations.
Most learners complete the qualification within 10 to 12 weeks through flexible blended learning, with online learning materials and dedicated tutor or assessor support. Assessment is completed through an online portfolio of evidence and knowledge based workbooks, with no formal examinations required.
