The Level 2 Certificate in Understanding Working with People with Mental Health Needs is designed for anyone looking to develop their understanding of mental health and how individuals experiencing mental ill health can be effectively supported.
The course explores the role of mental health workers and introduces the approaches used within the care and support of individuals with mental health needs.
This qualification is particularly valuable for those currently working or looking to work within health and social care, as well as anyone who would like to build their knowledge and awareness of mental health support.
Throughout the course, you will develop your understanding of five key areas:
The course will help you develop a broader understanding of person-centred mental health support and the different approaches that can be used when working with individuals experiencing mental ill health.
The qualification is internally assessed, with learners required to demonstrate their understanding of the learning outcomes and assessment criteria across all five mandatory units.
There are no grades awarded for this qualification. Instead, you will build evidence throughout the course to demonstrate that you have developed the required knowledge and understanding.
Submit your enquiry form and a member of our team will give you a call to talk you through the course and answer any questions you may have. You will then be sent a Course Registration Form to complete.
Our Enrolment Team will process your application and ask you to complete an application form. Once enrolled, you will be assigned a tutor who will support you throughout your course and can be contacted by phone, text or email.
As you work through your course, you will receive email reminders when your units are due. Your tutor will mark your work and return it to you within 7 days, providing support and feedback throughout your learning.
You will also complete the required practical assessment within your workplace to demonstrate your skills in adult social care.
Once you have successfully completed your course and all required assessments, we will apply for your certificate. Your certificate will then be posted directly to your home address, usually within 2–4 weeks.
This is a guide to the eligibility criteria for our funded courses. If you are unsure whether you are eligible, please get in touch with our team and we will be happy to help.
Eligibility is subject to individual circumstances and will be confirmed as part of the enrolment process.
Completing this qualification can provide a valuable foundation for those working or looking to work within health and social care and can help develop your understanding of supporting individuals with mental health needs.
The knowledge gained can support progression within health and social care or lead to further study in areas such as:
Learners may also choose to progress onto higher-level mental health qualifications, including the Level 3 Certificate in Understanding Mental Health.
The Level 2 Certificate in Understanding Working with People with Mental Health Needs is a nationally recognised qualification developing understanding of mental health worker responsibilities, common mental health conditions, duty of care, approaches to care and management, and supporting individuals through change. It provides a strong foundation for anyone working with or supporting individuals experiencing mental ill health.
The course is suitable for anyone aged 19 and over working or looking to work within health and social care, as well as those who want to build their knowledge and awareness of mental health support. No prior qualifications are required, though a good level of English is needed.
The course is fully funded through the Adult Skills Fund for eligible adults aged 19 and over living in London. Learners must earn no more than £28,860 per year if employed, with unemployed learners also eligible for full funding. All funding is subject to residency and eligibility checks at enrolment.
The course is delivered through a flexible blended learning model with tutor support throughout, with work marked and returned within seven days. Assessment is through five mandatory units with no formal examinations or grades, and learners build a portfolio of evidence demonstrating their knowledge and understanding.
The qualification supports progression into roles within mental health support, adult social care, and community services, and provides a strong foundation for further study. Learners can progress onto the Level 3 Certificate in Understanding Mental Health and higher level qualifications in dementia awareness, counselling, and health and social care practice.
