Level 3 Certificate in Spectator Safety Supervision – Greater London – Fully Funded

Course Overview

• Preparing Stewards and Venues for Spectator Events
  • Understand how to prepare both stewards and venues to ensure safety at spectator events.
  • Learn about risk assessments and safety procedures necessary for event preparation.
• Managing and Maintaining Stewarding in Designated Areas
  • Gain skills to effectively manage and maintain stewarding operations within designated areas of an event.
  • Learn techniques to ensure the smooth functioning of stewarding teams.
• Managing Information for Action and Decision-Making
  • Learn to manage and utilise information effectively to make informed decisions during events.
  • Understand the importance of accurate information management in ensuring safety and security.
• Developing and Sustaining Productive Working Relationships with Stakeholders
  • Develop skills to build and sustain productive working relationships with various stakeholders.
  • Learn strategies for effective communication and collaboration with event partners.
• Monitoring and Solving Customer Service Problems
  • Gain techniques to monitor and address customer service issues that may arise during events.
  • Learn how to resolve conflicts and ensure a positive experience for spectators.
• Physical Intervention (Optional Unit)
  • Understand the application of physical intervention skills within the private security industry.
  • Learn when and how to appropriately use physical interventions if necessary.
  • This unit is optional and focuses on upskilling for those required to undertake physical interventions as part of their job role.